Effective Date: February 20, 2025
1. Introduction
A Grandfather’s Legacy Plumbing LLC, AGLPlumbingFL.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.
2. Information We Collect
When you use our website or services, we may collect the following information:
- Personal Information: Name, phone number, email address, and mailing address.
- Service Details: Information regarding your plumbing needs and service requests.
- Payment Information: If applicable, we collect payment details to process transactions securely.
- Communication Preferences: Preferences regarding SMS, email, and phone communications.
3. How We Use Your Information
We use your information to:
- Provide plumbing services and respond to inquiries.
- Schedule appointments and send service confirmations.
- Process payments for services rendered.
- Send updates, promotions, and service-related communications.
- Improve our website and customer service experience.
4. SMS, Email, and Phone Communications
By submitting your information, you consent to receiving communications from us via SMS (carrier fees may apply), email, and phone. These communications may include:
- Appointment confirmations and reminders.
- Service updates and follow-ups.
- Promotional offers and company announcements.
Opting Out of SMS Communications:
If you no longer wish to receive SMS messages, you may opt-out at any time by replying STOP to any SMS message. Standard carrier fees may apply.
Opting Out of Email Communications:
You may unsubscribe from marketing emails by clicking the “unsubscribe” link at the bottom of any email.
Opting Out of Phone Calls:
If you do not wish to receive promotional calls, you may request to be added to our internal Do Not Call list by contacting us directly.
5. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential.
6. Data Security
We implement security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
